Recruitment
& Talent Acquisition

No hiring process is perfect, and hiring mistakes will inevitably happen. However, the key to long-term hiring success is learning from these mistakes and continuously refining your standardised hiring process. By identifying the reasons behind bad hires, making data-driven improvements, and proactively strengthening your hiring process, you can increase your chances of finding the right candidates—every time.

Hiring decisions are some of the most important decisions any organisation or business makes. It is costly to get it wrong. . Ironically however, while the Australian economy has seen amazing innovations and productivity growth over the last 50 years there has been limited innovation in hiring methods.

Despite their popularity, the MBTI & DISC assessments have significant shortcomings and should never be used to make recruitment decisions. Personality tests are valuable tools to help find the best talent in your applicant pool, and using the appropriate test that produces meaningful, predictive results in the hiring process is the key to getting the most out of testing. For recruitment, I would recommend using the Employee Personality Profile from Criteria. An excellent profile with good reliability, validity and job prediction utility.

The CLPT is ideal for assessing candidate’s suitability for call centre and customer service roles, as well as any role that requires a high level of verbal interaction with clients. By assessing a candidate’s English proficiency, employers gain surety in a candidate’s grasp of English and can easily identify candidates with a satisfactory language level for a given job.

Do you want to avoid costly hiring mistakes?
Let Fermion optimise your recruitment process so you can avoid mis-hires and boost employee retention.